York Health and Wellbeing Accessibility Statement
Technical information about this website’s accessibility
This statement applies to content published on the healthyork.org domain.
York Health and Wellbeing A Joint Strategy Needs Assessment is committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.
To find out more about how our website meets accessibility guidelines please see:
- accessibility of our online services
- requesting services in an accessible format
- reporting accessibility problems (feedback and contact information)
- how accessible this website is
- compliance status
- non-accessible content
- online services which are exempt from accessibility standards
- what we’re doing to improve accessibility
- preparation of this accessibility statement
Accessibility of our online services
It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
- zoom in up to 300% without problems
- navigate most of the website using just a keyboard
- use most of our online services with screen reader software
Most of our online services work when scripts, applets or other programmatic objects are turned off, or aren't supported by a device. However, your experience using online services without scripts running may degrade.
Our online services are partially compliant with the latest Web Content Accessibility Guidelines (WCAG). Get details of online services which don't meet accessibility standards, and online services exempt from accessibility standards.
Requesting services in an accessible format
If you need information in a different format email: [email protected], and tell us:
- the location of the information (copy and paste the URL/address from your browser address bar)
- your name and email address (so we can respond)
- the format you need (for example, audio CD, braille, British Sign Language (BSL), large print, accessible PDF)
Feedback and contact information
You can report accessibility problems with this website if you find any issues that are not listed on this page, or you think we’re not meeting accessibility regulations. Email: [email protected] in the first instance, so that we can work to resolve the issue. If you contact us with a complaint about the accessibility of our online services, and you’re not happy with our response the Equality Advisory and Support Service may be able to help you.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
How accessible this website is
Parts of this website are not fully accessible. For example:
- avoid using the same link text for different destinations - this relates to success criterion WCAG (A) 2.4.4
- ensure content is not too difficult to understand - this relates to success criterion WCAG (AAA) 3.1.5
- Some of our online forms are difficult to navigate using just a keyboard
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG), due to the following non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- avoid using the same link text for different destinations - this relates to success criterion WCAG (A) 2.4.4
- ensure content is not too difficult to understand - this relates to success criterion WCAG (AAA) 3.1.5
Where downloads (in PDF, and other file formats) do not meet accessibility standards we plan to fix or replace them, either when they are next reviewed, or as part of our ongoing programme of review work, whichever is sooner.
Online services which are exempt from accessibility standards
Parts of our online services are exempt from accessibility standards:
- PDFs
- YouTube, video streams
What we’re doing to improve accessibility
We’re committed to being a fair and inclusive website, and we're passionate about providing accessible services, ensuring they’re properly designed and coded, so more people can use them, more easily, regardless of their hardware, software, language, location, or ability.
Preparation of this accessibility statement
This statement was prepared on Tuesday 24 October 2023 and last reviewed on October 2024.
Our online services are currently being (and will continue to be) reviewed for compliance with WCAG standards by City of York Council's Web Services Team, who carry out manual checks, alongside weekly automated sample testing which (together with usage data) informs and prioritise our actions for improving accessibility across online services.
Online services are re-assessed for accessibility whenever a major modification is undertaken; 'page content' is checked every time it is updated. Our current estimate is that further accessibility fixes to address non-accessible content on this site, will be undertaken during December 2025.